Click the LiveChat icon to contact us. If your phone/ Pad does not show the Live Chat button, try to use your Laptop.

Email us
Email us for mobile/cell phone SIM and VPN issues:

▼We won’t reply to all emails. Only emails related to hard issues will be replied. General information is easy to find on the internet or your Universities. ▲

For detailed info about Chinese cell phone system, click here.

Email us for Transport issues:

Things to know about Airport service
Please allow 2 days to process your booking.
Please do not submit your booking twice. If you need to modify your booking, contact us via Wechat/ Livechat.

Please pay your order ASAP. All unpaid orders will be deleted automatically. If you have not received our confirmation after your paid the order, please use Wechat/ LiveChat to contact us.

As the team is always overloaded, we may unable to reply your email. Wechat/ LiveChat is more efficient.

If you are flying to China today, do not use online booking but contact us immediately via Wechat/ Live Chat. We will try to process your booking as an urgent order.

If you are not sure how to use Wechat, click here.